From the Blog

Monster Loyalty: Creating Customer Evangelism – Part Three

In the previous message (here) we shared three sure-fire ways to ensure that you deserve and receive customer love. […]

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A Bit-O-Abundance at the Outdoor Retailer Show 2013

I recently attended the Outdoor Retailer Show (OR) in Salt Lake City in support of Susan McLaughlin and […]

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Your Coaching Cause

If you are in the business of coaching (or any business for that matter), there are at least […]

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Lyn Gives Ellen DeGeneres A Run For Her Money!

I’m extending a standing ovation to Mary Miller of Spoollhardy Girl – a blogger who has documented her […]

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Weekly Action and Goal Setting Packages Now Available

loans for disability recipients Once a year the VSIAS (Virginia Summer Institute on Addiction Studies) acknowledges an individual […]

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100 Loves Or 1,000 Likes

I was sitting in the office chatting with Jason Bangerter last week and something he said is still […]

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Lead with Your Values

“Customers can be interested in what products do, but they can only emotionally bond with companies who lead […]

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The Power of Shared Symbols

Once upon a time I held the noble and endearing job of being a sixth-grade teacher.  One of […]

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Entrepreneurial ADD, Manage Your Genius

I start to answer an e-mail and decide to embellish my point by running out to YouTube  to […]

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Client-Centric

When I was a child I thought that Santa Claus had one of the best jobs in the […]

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