When I was a child I thought that Santa Claus had one of the best jobs in the world. He had one single focus: to make children happy.
Now that I’m older, I notice when other people are focused on making people happy. In fact, I am most interested in watching how entrepreneurs delight, surprise and intrigue their clients. One fine example is Jesse Dobbs at the Iris Piercing Studios. With the installation of two i-Pads, the Iris client experience has increased more than ten-times.
Join me on a field trip to the Salt Lake City Iris Studio to see what I’m talking about.