Hat Tips

Client-Centric

When I was a child I thought that Santa Claus had one of the best jobs in the world. He had one single focus: to make children happy.

Now that I’m older, I notice when other people are focused on making people happy. In fact, I am most interested in watching how entrepreneurs delight, surprise and intrigue their clients.  One fine example is Jesse Dobbs at the Iris Piercing Studios. With the installation of two i-Pads, the Iris client experience has increased more than ten-times.

Join me on a field trip to the Salt Lake City Iris Studio to see what I’m talking about.

[youtube]http://youtu.be/J7-D7cbOvGw[/youtube]

 

 

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